Returns and Refund Policy

Shipping prices
Europe - 4 € (approx. delivery 5 days)
US - 6 € ($7 approx. delivery 7-14 days)

Use FREESHIPPING code for free shipping in orders above 60€ ($65 approx).

Scope

This policy applies to all purchases made through this store. We work with original artworks and limited editions that are made or prepared to order; therefore, we do not accept returns or exchanges once an order has been delivered.

Non-Returnable Items

We do not accept returns of:

• Original artworks.
• Limited editions, fine art prints, or reproductions made to order.
• Custom commissions.
• Sale items or gift cards.

All sales are final, except in the cases described under "Damages and Issues."

Damages and Issues

Please inspect your order upon delivery. If your order arrives damaged, defective, or if you receive the wrong item, contact us within 48 hours of delivery at the contat form and provide:

• Your order number.
• Clear photos of the outer packaging, inner packaging, and the damage.
• A description of the issue.

We will assess the case. If approved, we will provide instructions on how to proceed and, where applicable, send you a return shipping label or a replacement. Unauthorized returns will not be accepted.

Exchanges

We do not offer exchanges. If an error was made on our part or the item arrived damaged, we will handle the matter in accordance with the section above.

Authorized Returns

Returns are accepted only if we have confirmed them in writing.

Please:

• Repack the artwork exactly as you received it, unused and with all original tags and packaging.
• Use the return label and instructions provided.

Items sent back without prior authorization will not be accepted.

Refunds

Once we receive and inspect an authorized return due to damage or an error, we will notify you by email whether the refund has been approved. If approved, the refund will be issued to your original payment method within up to 10 business days. Please note that your bank or card issuer may take additional time to process and post the refund.

If more than 15 business days have passed since our approval and you have not received your refund, please contact us at the contact form / instagram DM.

Contact

For any questions regarding orders, damages, or other issues, please contact us.